Learn return policy

If you are dissatisfied with any Simulanis software product you purchased from learn.simulanis.io, you may contact us within 30 days of your purchase for a refund. We cannot issue a refund if you contact us more than 30 days after your purchase date, unless it was a fraudulent transaction.

Contact info:

To request a refund, use the information provided in the confirmation email you received after you made your purchase.

They will get back to you within 24 hours.

Refund rules:

• Only software purchased via learn.simulanis.io is eligible for a refund, and only if you contact us within 30 days of your purchase.
• If we issue a refund, it should appear on your credit card statement within 3-5 business days. Upon receipt, you must uninstall any software for which you no longer possess a valid license. We reserve the right to disable any product keys and/or serial numbers issued to you for the refunded products

Other software issues:

If you have questions about using your software, please contact the Support team directly Here.